Order To Cash
TRANSACTION PROCESSING
ORDER PROCESSING – This process involves receipt, allocation and processing of customer orders for timely and accurate delivery, ensuring adherence to line fill and case fill norms, based on agreed rules.
INVOICING CONTROLS - We ensure control checks on prices and discounts by ensuring that the updated price and discount masters have been applied on the invoices.
CASH APPLICATION - This is the most critical part of the AR process. Matching of receipts against the invoices is performed using automated tools. Exception reports are generated for analysis, review and follow up of outstanding amounts.
CREDIT MANAGEMENT- Keep a check on all changes to credit terms and provide actionable MIS on time for review and renegotiation of credit terms
RECEIVABLE MANAGEMENT - Providing MIS on a real time basis through dashboards and portals to enable action against defaulters, ensure hygiene in the collection process and adequacy of cash flow to fund operations.
MASTER DATA MANAGEMENT
MASTER DATA MAINTENANCE - Masters to enable accurate invoicing to the right customer with the agreed payment terms is the critical enabler for a smooth AR process. We provide, through our continuous transaction monitoring process, a daily check on the hygiene of various masters involved in the AR process., viz., Customer, Price, Discounts, schemes, credit terms etc.,
MASTER DATA HYGIENE- Periodical checks on critical master data parameters using custom built analytical tools help in assuring our clients the hygiene in their master data. Any exception is brought out by our analytical tools for discussion and rectification.
DATA CLEANSING- We undertake periodical maintenance activity in cleansing the masters using our analytical tools. This helps in improving the processing speed as well as accuracy of AR operations.
RECONCILIATIONS
CUSTOMER RECONCILIATION - As part of our accounting services, we perform reconciliations of the customer accounts. This is performed using computing tools to sift the huge volume of data. The reconciliation is shared with the client with item level explanations for mismatches. The same is then taken up with the respective vendor and followed up for closure.
BANK RECONCILIATION- The hygiene of the accounting system is reflected in the efficiency and timeliness of performing basic reconciliations. Bank reconciliation as a key control tool helps identify the lacunae in any of the processes which impact the banking process. We perform bank reconciliations with the help of certain automation tools. We further partner with the client and help them set up automatic bank reconciliations that are available as a feature in many ERP packages. The availability of our in-house IT team ensures that we provide the basic tools for conversion of data from external banking system to suit the customer ERP